What is a cookie?

A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, remember information about you and your preferences, either for a single visit or for multiple repeat visits such as your language preference or login information. They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in They’re completely safe and can’t be used to run programs or deliver viruses to your device. You can learn more about cookies by clicking here.

What type of cookies does factoHR use?

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies”.

Below is a detailed list of the cookies we use on our website. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories

Strictly necessary
Functional / preference/br> Analytics

Strictly necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. These include those required to allow registered users to authenticate and perform account related functions.If you remove or disable these cookies, we cannot guarantee that you will be able to use our websites.

Functional/Preference These cookies are used to store preferences set by users such as account name, language, and location.

Analytics Analytics cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them

Cookie name Purpose Validity
Alphanumeric cookies of length 10 characters (eg: 467aef24c7) Load balancing and session stickiness Session
csr* / *csr* / *csr, zmpncc, zfccn Website security Session
dcl_pfx_lcnt Navigation through cross-domains Session
JSESSIONID HTTP session token identifier Session
stk, rtk Login, signup – success & failure analysis Session
_imtrem Manage the ‘Remember me’ option Session
_z_identity Manage the user’s login session Session
IAMTFA* Two Factor Authentication validation Session
_zsudc Manage custom domain login sessions Session
zidp Maintain OpenID sign in options Session
factoHR_fbuid Maintain Facebook login option Session
GAUTH_TICKET Provide the authentication token in mobile apps for mobile sign in ability Session
tfa_ac Two Factor Authentication management Session
clientauthtoken Support sign in for client portal Session
_iamadt, _iambdt Manage logged in user session 1 month
zip Store IP locale country value for proper website operations 1 day
AKA_A2 Performance optimisation in loading of pages 1 hour
dcl_bd Stores the base domain of the current dc(data center) for proper cross data center domain navigation Session
is_pfx Stores the current web URL domain prefix information Session
IAMTFATICKET_ Stores the trusted browser session, when “Trust this Browser” option is enabled during TFA verification by the user. 180day(s)

How you can manage cookies?

Most browsers allow you to control cookies through their ‘settings’ preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

Google chrome internet explorer

Mozilla firefox safari (desktop)

Safari (mobile) android browser

Opera opera mobile


We may update this cookie statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this cookie statement regularly to stay informed about our use of cookies and related technologies. For more information relating to cookies, you may contact legal@factohr.com

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