Anti spam policy

This policy is applicable to all factoHR services that may be used for transmitting bulk emails or commercial emails (“Covered Services”).
You agree to factoHR anti-spam policy as a precondition to use of covered services. Covered services may be used only for sending mails or messages to persons from whom you have an express permission to send mails or messages on the subject of such mail or message, such as permission-based email marketing. We are very serious about our anti-spam policy. If we discover that you are sending emails or messages to people without their permission, we reserve the right to terminate your user account.
For the purpose of this policy “spam” means and includes unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
By “permission” we mean express and provable permission granted to you. A permission to send commercial emails may be through
The rule of thumb is “do not use covered services to send mails or messages to email addresses to which you do not have express permission to send emails on the subject of the email.” We insist on 100% compliance with the above rule.
When we say 100%, we do not include those instances where the recipient of an email has marked it as Spam although you have an express provable permission to send emails to that email address. It should be borne in mind that a permission once granted is deemed to have been revoked if the recipient of a mail has opted out of receiving emails from you.
Users must not use covered services to store, copy, send, relay or distribute spam.
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
In particular, you shall strictly comply with the following rules, which clarify the rule of thumb mentioned above
We may, at any time, require you to prove that you have express permission to send emails to email addresses you have imported to your Covered Services irrespective of whether you have sent marketing emails to such email addresses.
Your use of covered services signifies your unconditional acceptance of this AntiSpam Policy. We may amend this policy at any time by publishing a new version on our website.
If you have any questions about our Anti-Spam Policy, or if you want to report spamming activity by one of our customers, please contact our abuse department at :
Telephone : +91 281 6190000