We analyzed 500+ public reviews from G2, Capterra & Google Play. Here are the concerns raised by users.
PERFORMANCE
The system can become slow during peak periods, such as salary processing days, with page loads taking longer than expected.
System can feel a bit slow, especially during peak times like salary days.
Issues while loading the pages as they take a lot of time.
SUPPORT
Implementation can take longer than expected, and users have reported delays in receiving responses and support calls.
implementation is not completed even after 2 and half months…no response.
Calls are often not answered.
CUSTOMIZATION
Users report limited customization options, with even basic changes restricted, and report downloads limited to the past 30 days.
Doesn’t really allow too much of customization. In fact, not even basic customization.
Reports can only be downloaded for the past 30 days.
MOBILE APP
Users report that the Clock In option is missing from the mobile app, preventing them from marking attendance.
The Clock In option is not showing on the mobile app, so I’m unable to mark my attendance.
PRICING
Users mention unexpected paid add-ons for standard features and challenges with timely refund processing.
Features which should have been offered as default… are now offered as paid add-ons.
A refund should be processed… till date, no refund has been received.
Our platform is designed to solve real HR challenges, making it the most reliable HR solution for modern businesses.
| Features |
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| Attendance | ||
Reports
Reports like attendance punch, schedule reporting, etc
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| Attendance Processing Waiting Period | No waiting period | 48 hours |
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Integrated Attendance Leave Calendar
A complete calendar showing employee’s attendance, leave, holiday, missed punch, etc
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| Payroll | ||
| Pms Linked With Payroll | ||
| Payslip With Multiple Languages | ||
| Off-Cycle Payroll Process | ||
| Leave | ||
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Leave Application Restrictions
full-day, half-day, 1/4 day, and 3/4 day and hourly leave
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None | Minimum 2.5 hourly leave need to be taken |
| TADA | ||
| In-Depth Expenses Management | ||
| CTC & NON-CTC Reimbursement Application | ||
| Web + Mobile app | ||
| Business Travel Expense | ||
| Self-Service Portal | ||
| Mood Analysis | ||
| Announcements
Important message by HR and CEO
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| Wish Celebration
Birthday-Work and Marriage Anniversary Alerts
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| Document Sharing
Share varied documents related to policies, training, updates, etc., with the employees
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| Employee Survey
Take the Survey of Employees for any events
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| Acknowledgement
Ask employees’ acknowledgement for important events
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| Value for Money | ||
| Getting Previous Year Data From Front End | ||
| Flexible Policy Configurations | ||
| Multi Company Management | ||
| Bulk Upload Facility | Unlimited screens | Limited screens |
| Front End Configuration | ||
| Try factoHR for Free |
A software that links the performance management module directly with payroll.
From startups to large businesses, factoHR offers both comprehensive features and modular options.
4.9 rating on G2
5 rating on Capterra
factoHR’s attendance management system helps organizations maximize productivity and resource utilization by providing various attendance reports, efficient attendance processing, and an integrated attendance leave calendar.
Paying employees based on their performance becomes easy with factoHR’s software, ensuring transparency and streamlining workforce management. Moreover, it offers multi-language payslips for inclusivity and facilitates off-cycle payroll adjustments.
With factoHR’s leave configuration policy, HR professionals can also keep track of employees’ hourly leaves. This comprehensive feature ensures that employees can easily request leave and manage their time off from the mobile application.
factoHR ensures employee well-being with its mood analysis survey. It facilitates internal communication through announcements and fosters a sense of community with birthday/anniversary wishes alerts and easy document sharing in the ESS portal.
factoHR’s OKR-based goal setting and performance evaluations help managers review their team’s work. Management Information System (MIS) reports help align an employee’s performance with overall organizational goals.
The software has key features like two-factor authentication and chatbot support to help maintain security, along with user support within the platform.
factoHR enables us to serve, track, and add value to our employees’ efficiency, which has resulted in a productivity increase of 40%.
factoHR has helped us to reduce payroll workforce in half and increased efficiency upto 50% by unifying and streamlining data collection.
With a current membership of 700 members, our Exempted PF trust has relied on factoHR to manage our accounts and investment activities since 2015. Their all-inclusive, all-in-one solution has significantly simplified our operations.
The best thing about FactoHR is their team, they exactly understood our requirement and made integrating a seamless process with our existing services.
factoHR’s Best Practices, Integrated modules and User friendly interface helped us to create centralized platform for our organization to automate end to end processes from on-boarding till retirement of all employees.
Yes, factoHR provides better ESS features, which include mood analysis surveys, announcements, birthday/anniversary alerts, document sharing, and integrated chatbot support.
factoHR offers advanced attendance management with integrated leave calendars and performance-linked payroll processing. The software provides detailed multi-language payslips and supports off-cycle payroll processing. The software is more flexible and comprehensive compared to Keka.
factoHR supports multiple shifts and provides instant attendance data processing, which means no waiting period, unlike Keka. HR professionals can be more efficient and make strategic decisions.
When factoHR is compared with Keka, the former emphasizes value for money with its flexible policy configurations. With this, it also includes:
factoHR’s customer supplier is different from Keka, as it provides dedicated multi-channel support for their clients. This includes calls, emails, and chat for quick and personalized assistance.
Yes, companies can request a free trial/demo with factoHR to help businesses evaluate its features and usability before selecting.
factoHR offers features that are best suited to modern businesses with a mobile app. This includes:
Streamline payroll, compliance, and HR with advanced tools and a user-friendly interface.
