We analyzed 500+ public reviews from SoftwareSuggest, Capterra, Apple App Store & Google Play. Here are the concerns raised by users.
ATTENDANCE
Users report delays when regularizing attendance and difficulties completing requests due to slow app performance.
Sometimes when you try to regularize the attendance it is very slow and doesn’t complete the request
Every time When We used to Punch out and open the app its always shows loading
APP RELIABILITY
Users highlight frequent app hangs, login difficulties, and GPS tracking issues that prevent reliable attendance marking.
I have not been able to log back in to my company account no matter what
This app hangs a lot, GPS LOCATION is not tracked, Unable to login, Request time out message shows every time during punch
DATA RELIABILITY
Users highlight reports of dates, numbers, and other information changing unexpectedly, particularly in leave and attendance records, creating concerns about data consistency.
Terrible, app reflects incorrect data, payslip having incomplete data, employees received excess salary
Numbers may change randomly without any user-side provocation
IMPLEMENTATION
Feedback points to gaps in technical expertise, domain understanding, and implementation support, contributing to delays and a frustrating onboarding experience.
The implementation process was poorly managed, lacking both technical depth and domain understanding
It’s been over 3 months and they haven’t been able to complete the implementation
USER INTERFACE
Users describe the interface as outdated and unintuitive, making the overall experience less modern and easier to navigate.
The UI is very old, not easy or intuitive
User Interface can be improved for modern theme
Modern HR and payroll automation built for growth-focused businesses.
| Features |
|
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| Attendance & Time Management | ||
| Biometric & Facial Recognition Integration | ||
| Geofencing/Geo-tagging for Remote Punch-in | ||
| Auto-Scheduling with Dynamic Shift Rotation | ||
| Real-Time Overtime (OT) Calculation Automation | ||
| Payroll & Compliance | ||
| Full & Final (F&F) Settlement Automation | ||
| Integrated Income Tax (TDS) Management | ||
| Global/Multi-country Payroll Processing | ||
| Automated Statutory Compliance (PF/ESI/PT) Updates | ||
| Talent & Performance Management | ||
| Competency Mapping & Skill Gap Analysis | ||
| 360-Degree Performance Appraisal Workflows | ||
| Automated Digital Onboarding & Offboarding | ||
| Integrated Learning Management System (LMS) | ||
| Recruitment Management System (ATS) Integration | ||
| Employee Self-Service (ESS) Dashboard Customization | ||
| TADA, Expenses, & Support | ||
| Automated Travel & Expense (TADA) Policy Checks | ||
| Digital Document Verification via AI | ||
| Native Mobile App for all ESS/MSS functions | ||
| Configurable Workflow Engine (No-Code) | ||
| Dedicated Customer Success Manager | ||
| Open APIs for Third-Party System Integration |
A user-friendly platform designed to simplify complex HR operations by bringing automation and clarity to daily administrative tasks, allowing HR professionals to reduce manual efforts.
A secure and smart attendance solution that combines biometric authentication with geofencing for accurate workforce tracking and a reduction in attendance fraud.
An easy-to-access employee self-service app that provides real-time access to payslips, leave status, attendance correction, travel requests, and documents, boosting transparency and autonomy.
A mobile-friendly interface that allows employees and managers to access HR functions anytime, anywhere, ensuring convenience, real-time updates, and seamless workforce engagement on the go.
From startups to large businesses, factoHR offers both comprehensive features and modular options.
4.9 rating on G2
5 rating on Capterra
Automate salary calculations, tax deductions, and compliance updates with factoHR, ensuring error-free payroll processing while freeing HR teams from repetitive manual work.
Simplify attendance tracking with automated records to reduce errors and manual effort, ensure compliance, and give employees clear visibility into their work hours.
Manage the entire employee lifecycle from onboarding to offboarding, with a smooth experience, while hiring, documentation, and exit processes are automated behind the scenes.
Simplify timesheet submission and approvals, giving managers real-time visibility into employee hours while ensuring accurate payroll and compliance without manual follow-ups.
Allow employees to download payslips, update personal details, and request leaves independently, helping HR professionals reduce workload while boosting transparency and engagement across the organization.
factoHR enables us to serve, track, and add value to our employees’ efficiency, which has resulted in a productivity increase of 40%.
factoHR has helped us to reduce payroll workforce in half and increased efficiency upto 50% by unifying and streamlining data collection.
With a current membership of 700 members, our Exempted PF trust has relied on factoHR to manage our accounts and investment activities since 2015. Their all-inclusive, all-in-one solution has significantly simplified our operations.
The best thing about FactoHR is their team, they exactly understood our requirement and made integrating a seamless process with our existing services.
factoHR’s Best Practices, Integrated modules and User friendly interface helped us to create centralized platform for our organization to automate end to end processes from on-boarding till retirement of all employees.
Yes, factoHR helps automate end-to-end HR tasks like payroll, attendance, and compliance, reducing manual intervention.
factoHR serves multiple industries like manufacturing, retail, IT, finance, and healthcare with customizable modules, while ZingHR’s approach is less flexible across sectors.
factoHR offers automated calculations, statutory compliance updates, and one-click payslip generation, making payroll faster and more error-free than ZingHR’s relatively complex setup.
factoHR provides transparent pricing with more inclusive features, while ZingHR may require add-ons, making factoHR more economical in the long run.
factoHR ensures quicker implementation, better compliance accuracy, and user-friendly mobile apps, making it more reliable and scalable for businesses of all sizes.
factoHR’s mobile-first platform allows employees to mark attendance, download payslips, and submit requests, allowing HR professionals to save time.
factoHR offers a smoother transition, scalable modules, and ongoing support, making it a long-term solution compared to other solutions in the market.
Join thousands of companies using factoHR for scalable and secure payroll and workforce management.
