We analyzed 500+ public reviews from G2, SoftwareSuggest, Software Advice, Capterra & Google Play. Here are the concerns raised by users.
PERFORMANCE
Users mention delayed or unsuccessful page loading, as well as frequent automatic logouts that interrupt their experience.
Sometimes it loads very slowly or doesn’t load the page at all
It gets logged out often and needs to login again
USER EXPERIENCE
Some users point to an outdated user interface and navigation that does not always provide a smooth experience.
UI feels a bit outdated and navigation isn’t always smooth
It has a very old user experience
CUSTOMIZATION
Some users report that key HR features offer limited configuration options, particularly for reports and leave calculations.
Limitations when it comes to customizing reports
Leave Module has very limited features, unable to configure accrual calculations
SUPPORT
Users mention difficulty getting timely responses, with support issues sometimes taking months to resolve.
Support not on time on issues, can take 4 months
Getting a timely response is difficult
MOBILE APP
Some users report getting stuck on loading screens and experiencing problems when syncing attendance data from biometric devices.
The 6.8.13 update is garbage. I’m stuck on the loading screen
Our platform is designed to solve real HR challenges, making it the most reliable HR solution for modern businesses.
| Features |
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| Recruitment | ||
| Manpower Requisition | Module Unavailable | |
| Application Tracking | Module Unavailable | |
| Resume Parsing | Module Unavailable | |
| Offer Management | Module Unavailable | |
| Internal Job Portal | Module Unavailable | |
| Travel & Expense | ||
| Policy Configuration | Module Unavailable | |
| Expense Claims | Module Unavailable | |
Reimbursements
Financial compensation provided to individuals for expenses incurred during their work or business activities.
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Module Unavailable | |
| Approval Workflow | Module Unavailable | |
| Integrated Attendance | Module Unavailable | |
| Multiple Currencies | Module Unavailable | |
| Multiple Time Zones | Module Unavailable | |
| Eligibility Calculation | Module Unavailable | |
| Mobile App | Module Unavailable | |
| Onboarding | ||
| Customized Offer Letters | Module Unavailable | |
| Pre-onboarding Invitation Email Link to Candidates | Module Unavailable | |
| Recruits to Input Their Details | Module Unavailable | |
| Post-onboarding Activities | Module Unavailable | |
| Asset Assignment | Module Unavailable | |
| Performance | ||
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Continuous Feedback
Real-time feedback on employee’s performance and progress
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Bell Curve
Allows you to regularize performance ratings and weights with the normalization curve assessment framework.
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| KRA, KPI and OKR Based Review | ||
| Different Measurements Like Numbers, Ratings, Star Ratings, Etc. | ||
| Payroll | ||
| Performance Linked Payroll | ||
| Payslip With Multiple Languages | ||
| Off-Cycle and Weekly Payroll Process | ||
| Self-Service Portal | ||
| Mood Analysis | ||
Announcements
Important message by HR and CEO
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| Document Sharing
Share varied documents related to policies, training, updates, etc., with the employees
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| Employee Survey
Take the Survey of Employees for any events
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| Acknowledgement
Ask employees for acknowledgement for essential updates
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| Value for Money | ||
| Get Previous Year Data From Front-End | ||
| In-Depth Flexible Policy Configurations | ||
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Multi Company Management
Ability to oversee and administer multiple distinct companies or business entities efficiently within a unified system or platform.
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| Bulk Upload Facility | All screens | Limited screens |
| Front End Configuration | ||
| Try factoHR for Free |
From growing businesses to large enterprises, factoHR stands out as a reliable HR management solution with flexible and scalable features.
4.9 rating on G2
5 rating on Capterra
Say goodbye to all your recruitment challenges. Make your recruitment process streamlined and efficient – ensuring that you effortlessly attract and hire top talent for your company.
Create a friendly work environment with factoHR’s employee onboarding module and turn candidates into employees.
Revolutionise your employees’ travel experience with our travel management solutions. From itinerary planning to expense tracking, get a one-stop travel management solution that covers all your needs.
factoHR makes the entire payroll process streamlined & easy with its new wizard-driven approach while providing bank-grade data security.
factoHR enables us to serve, track, and add value to our employees’ efficiency, which has resulted in a productivity increase of 40%.
factoHR has helped us to reduce payroll workforce in half and increased efficiency upto 50% by unifying and streamlining data collection.
With a current membership of 700 members, our Exempted PF trust has relied on factoHR to manage our accounts and investment activities since 2015. Their all-inclusive, all-in-one solution has significantly simplified our operations.
The best thing about FactoHR is their team, they exactly understood our requirement and made integrating a seamless process with our existing services.
factoHR’s Best Practices, Integrated modules and User friendly interface helped us to create centralized platform for our organization to automate end to end processes from on-boarding till retirement of all employees.
factoHR provides an all-in-one HRMS suite with advanced features, like automation in payroll, attendance, compliance, and employee lifecycle management, backed by transparent pricing and responsive customer support.
factoHR is available as a web application accessible on desktop or browsers and provides mobile apps for both iOS and Android platforms to manage HR processes on the go.
factoHR is known for its prompt and helpful customer support, are available through phone, email, and training sessions, ensuring continuous assistance.
factoHR offers competitive pricing with flexible plans customized according to business size and needs, including transparent cost structures with no hidden fees.
factoHR supports integration with multiple third-party tools, including SAP, Oracle, Microsoft products, Tally, Google Workspace, biometric systems, accounting software, and more.
factoHR offers advanced security measures such as data encryption, role-based access controls, secure authentication protocols, and detailed audit trails to ensure the confidentiality of data while complying with data privacy regulations.
factoHR offers quick and guided integration with its modules, designed for rapid deployment in businesses of all sizes, seeing immediate improvements in accuracy, compliance, and operational efficiency soon after implementation.
Experience how factoHR, compared to greytHR, simplifies HR processes effortlessly.
