An exit interview is the last formal meeting that is conducted between the employee willing to depart from the organization and the HR manager and may involve the reporting managers. It can either be conducted verbally in a face-to-face interview or by asking the employee to fill out the questions in a survey form.
Exit interviews are a part of the offboarding process and are crucial for the organization. The purpose of the exit interview is to understand the reason for the employee’s resignation and collect feedback on the experience of working in the company so far.
Before conducting exit interviews, the HR manager or the employer must prepare a structured employee exit policy and a list of questions to be asked. This kind of interview makes the management aware of the thoughts and viewpoints of employees and the reason behind employees leaving the organization. In addition, employees' feedback will help the human resource management identify the shortcomings and make adequate efforts to retain the employees.
Must ask questions to the employees in exit interview are:
Conducting exit interviews can be beneficial for the organization, and therefore it becomes essential for the HR managers to conduct the meeting with the departing employee. It enables the employee to openly share their viewpoints and give both the employee and the employer chances to clear the misunderstandings.
The benefits are:
To get the maximum benefit of the exit interviews, here are some of the tips to be considered:
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