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Total Quality Management

What is Total Quality Management?

A process involved in ensuring continuous improvements in the quality of the product or service to the clients is called Total Quality Management. This process strives to achieve the underlined belief, i.e., Quality is the utmost essential aspect of a business's process. To make sure that the consistency of the quality is maintained, TQM emphasizes practices and systems that focus on process management, customer involvement, strategic planning, employee involvement, etc.

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