HR Glossary  >   Software as a service (SaaS)

Software as a service (SaaS)

What is Software as a service (SaaS)?

SaaS is a way of delivering applications as services to clients through a third-party provider over the internet. It enables the clients to access the service application easily without software installation and maintenance complexity. SaaS is one of cloud computing’s three main categories besides Infrastructure As A Service (IaaS) and Platform As A Service (PaaS).

Example of SaaS applications:

  • Hubspot
  • Shopify
  • Salesforce
  • Google Applications (G Suite)

Frequently Asked Questions

What are the advantages of SaaS?

Following are the advantages of using SaaS applications:

  • Access from anywhere
  • Cost-effective
  • Easier to implement
  • Easy to update
  • Easy to resolve the issues
  • Scalable

Who uses SaaS and what is B2B SaaS?

SaaS applications are now widely used by small to large businesses and government organizations as per their needs. B2B SaaS is referred to as a company that sells software to other businesses. These businesses optimize a wide variety of functions for the industries.

What are the disadvantages of SaaS?

Some of the disadvantages of SaaS are :

  • Security risks
  • Slower speed
  • Lack of customization
  • Loss of control

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