We analyzed 500+ public reviews from G2, Capterra & Google Play. Here are the concerns raised by users.
ACCURACY
The system can become slow during peak periods, such as salary processing days, with page loads taking longer than expected.
Attendance is showing late and absent even though I am never absent nor late
Why does it take an hour to update your clock-in details?
PERFORMANCE
Users report occasional screen freezes and slower performance when moving between different sections of the platform.
Some bugs are still there which sometimes freezes the screen
Sometimes it feels a bit slow when moving between sections
SUPPORT
Users describe an inconsistent support experience, with assistance not always provided promptly when needed.
The support is very weak. No personnel attends you promptly
Bad support team and do not pay them upfront as they dont deliver
Payroll Accuracy
Users mention monthly variations in tax calculations and a payroll process that can feel overly manual.
Tax calculations can be bettered as we see variations every month
Running payroll on this portal is almost a manual process
Workforce Management
Reviews point to missing manpower planning capabilities, an outdated PMS experience, and challenges with attendance reports.
The manpower planning feature should be added. The PMS module also needs to be updated
Hard to review report about the overall late and Attendance
Compare the capabilities that matter across payroll, attendance, recruitment, performance, expenses, and every core HR function.
| Features |
|
|
| Core HR | ||
| Centralized Employee Data | ||
| User-Defined Employee Fields | ||
| Multiple CTC Structures | ||
| Transfer & Promotion Management | ||
| Multiple Entities within One URL | ||
| Recruitment | ||
| Bulk Resume Upload | ||
| Resume Parsing From Word/PDF | ||
| Keyword-Based Resume Search | ||
| Intelligent Duplicate Resume Detection | ||
| AI-Generated Job Descriptions | ||
| Onboarding | ||
| Candidate Self-Onboarding | ||
| Digital Document Collection | ||
| Joining Kit Management | ||
| Letter Generation through Templates | ||
| Asset Management During Onboarding | ||
| Attendance | ||
| AI-Powered Face Recognition | ||
| 200+ Biometric Device Integrationas | ||
| Online Attendance | ||
| Multiple Timezone Support | ||
| Multiple Attendance Policy Configuration | ||
| Leave Management | ||
| Configurable Leave Policies | ||
| Approval Workflows | ||
| Automated Leave Balance Tracking | ||
| Leave Report Scheduling | ||
| Integrated Attendance & Leave | ||
| Payroll | ||
| Wizard-Driven Payroll Processing | ||
| Statutory Compliance Processing | ||
| Arrears Management | ||
| Full & Final Payroll Support | ||
| Ad Hoc Payments and Deductions | ||
| Payroll & Tax | ||
| Investment Declaration through Mobile App | ||
| 15+ Configurable Payslip Formats | ||
| 200+ Pre-Built Payroll Reports | ||
| Salary Reconciliation Reports | ||
| Accounting Application Integrations | ||
| Travel & Expense | ||
| Travel Applications | ||
| Expense Claims | ||
| Reimbursement Management | ||
| GST-Compliant Expense Tracking | ||
| Deviation-Based Expense Workflow | ||
| Performance Management | ||
| KRA/KPI Goal Management | ||
| OKR-Based Goal Setting | ||
| Bell Curve Analysis | ||
| Configurable Review Cycles | ||
| Perception Gap Analysis | ||
| Timesheet | ||
| Task-Based Time Tracking | ||
| Project-Based Time Tracking | ||
| Client-Based Time Tracking | ||
| Billable & Non-Billable Hours | ||
| Productivity Analysis | ||
| Learning Management | ||
| eLearning Courses | ||
| Assessments | ||
| Certifications | ||
| Multi-Device Learning | ||
| Learning Dashboard | ||
| ESS & Helpdesk | ||
| Mobile ESS | ||
| GPS/Punch with Location | ||
| Attendance Regularization | ||
| Separation Requests | ||
| Internal Ticketing System | ||
| Retirement Benefits | ||
| Exempted PF Trust Management | ||
| Unexempted PF Management | ||
| GPF Trust Management | ||
| Superannuation Fund Management | ||
| Pension & Retirement Benefit Management |
From startups to large businesses, factoHR offers both comprehensive features and modular options.
4.9 rating on G2
5 rating on Capterra
Centralize employee records, documents, organizational structures, and lifecycle information in one place. Keep workforce data organized and connected across HR processes, from joining to exit.
Manage job requisitions, candidate tracking, interview workflows, offer letters, and new-hire activities in one connected process. Keep recruitment organized and simplify the transition from candidate selection to employee onboarding.
Simplify salary processing with simplified calculations, deductions, arrears, and statutory compliance workflows. Keep payroll inputs connected, generate payslips and reports, and manage essential compliance requirements.
Manage employee attendance, shifts, leave balances, and approval workflows through one connected system. Keep time and leave records organized while ensuring relevant attendance data flows into payroll.
Give employees access to everyday HR services through the factoHR mobile app. Allow them to check payslips, apply for leave, mark attendance, and manage routine requests on the go.
factoHR enables us to serve, track, and add value to our employees’ efficiency, which has resulted in a productivity increase of 40%.
factoHR has helped us to reduce payroll workforce in half and increased efficiency upto 50% by unifying and streamlining data collection.
With a current membership of 700 members, our Exempted PF trust has relied on factoHR to manage our accounts and investment activities since 2015. Their all-inclusive, all-in-one solution has significantly simplified our operations.
The best thing about FactoHR is their team, they exactly understood our requirement and made integrating a seamless process with our existing services.
factoHR’s Best Practices, Integrated modules and User friendly interface helped us to create centralized platform for our organization to automate end to end processes from on-boarding till retirement of all employees.
Businesses may explore alternatives when they need different payroll workflows, attendance options, broader HR capabilities, or more specialised workforce management features.
Yes. Zimyo’s public pricing page lists a minimum of 50 users on its Basic, Standard, and Enterprise plans. A 30-person company would therefore be billed for 50 users. factoHR’s paid plans charge a flat monthly fee for up to 50 employees, and its Free plan covers up to 20 employees.
With factoHR companies can go live in 7 days, though their timeline depends on data quality, the number of entities, and payroll complexity. Plan for at least one parallel payroll run, where you process the same month in both systems and match net pay, PF, ESI, PT, and TDS before switching off Zimyo.
Yes. Export employee master data, salary structures, leave balances, and year-to-date payroll figures from Zimyo as spreadsheets, then import them into factoHR. Carrying year-to-date earnings and TDS deducted is essential if you switch mid-financial-year, so that Form 16 and Form 24Q stay accurate for the full year.
No. factoHR’s pricing page states there is no cancellation fee or lock-in period on any plan. Paid plans are billed quarterly or yearly, and unused credits on an annual subscription are not refunded if you stop mid-term.
factoHR is a strong Zimyo alternative for Indian businesses that want deep statutory payroll, flat-fee pricing up to 50 employees, and onboarding, helpdesk, and multi-entity management in the entry paid plan. The best choice still depends on your size, modules, and countries, so compare list prices and run a demo with your own payroll data.
Simplify your HR operations with factoHR’s smart payroll, seamless attendance tracking, and efficient workforce management tools.
