Go beyond the star ratings to explore real user experiences with PagarBook’s everyday HR and payroll workflows.
PERFORMANCE
Users report system crashes when working with larger reports, alongside persistent lag that affects the overall software experience.
System crashes when working on larger reports
Software lagging even if you are using paid version
AFTER-SALES SERVICE
Reviews highlight concerns about inadequate post-sales service, with users reporting limited assistance and unresponsive support teams when problems arise.
They don’t provide service after the sale
LEGAL COMPLIANCE
Users report having to manually verify legal compliance, raising concerns about how well the software supports alignment with applicable labour laws and regulations.
Still need to manually ensure legal compliance alignment
The apk doesn’t comply to industrial guidelines and labour act
ACCOUNT ACCESS
A user review reports that the account was blocked unexpectedly, raising concerns about reliable access and the ability to use the app without disruption.
Fraud App… account randomly blocked
PAYSLIP
Users report cases where salary deductions are not reflected in payslips, alongside broader complaints about salary calculation accuracy.
Calculation of salary is worst part in Pagar book
Compare the capabilities across core HR, payroll, attendance, recruitment, and beyond to see how factoHR takes workforce management further.
| Features |
|
|
| Core HR | ||
| Centralized Employee Database | ||
| User-Defined Employee Fields | ||
| Multiple CTC Structures | ||
| Transfer and Promotion Management | ||
| Multiple Entities within One Platform | ||
| Employee Lifecycle Management | ||
| Organization Chart Management | ||
| Probation and Confirmation Tracking | ||
| Recruitment | ||
| Applicant Tracking System | ||
| Bulk Resume Upload | ||
| Resume Parsing from Word/PDF | ||
| Keyword-Based Resume Search | ||
| AI-Generated Job Descriptions | ||
| Duplicate Resume Detection | ||
| Onboarding and Offboarding | ||
| Candidate Self-Onboarding | ||
| Digital Onboarding Document Collection | ||
| Joining Kit Management | ||
| Template-Based Letter Generation | ||
| Asset Management during Onboarding | ||
| Employee Exit Workflow Management | ||
| Service and Clearance Letter Generation | ||
| Attendance Management | ||
| AI-Powered Face Recognition | ||
| Biometric Device Integration | ||
| Online Attendance Tracking | ||
| Selfie and GPS-Based Attendance | ||
| Multiple Time-Zone Support | ||
| Multiple Attendance Policy Configuration | ||
| Advanced Attendance Regularization | ||
| Shift and Roster Planning | ||
| Attendance Policy-Based Overtime | ||
| Leave Management | ||
| Configurable Leave Policies | ||
| Multi-Level Approval Workflows | ||
| Automated Leave Balance Tracking | ||
| Leave Report Scheduling | ||
| Integrated Attendance and Leave | ||
| Leave Encashment and Carry-Forward Rules | ||
| Payroll | ||
| Wizard-Driven Payroll Processing | ||
| Statutory Deduction Processing | ||
| Arrears Management | ||
| Full and Final Payroll Processing | ||
| Ad Hoc Payments and Deductions | ||
| Automated Salary Calculations | ||
| Payslip Generation | ||
| PF and ESI Support | ||
| Payroll and Tax Management | ||
| Investment Declarations through Mobile App | ||
| 15+ Configurable Payslip Formats | ||
| 200+ Pre-Built Payroll Reports | ||
| Salary Reconciliation Reports | ||
| Accounting Application Integrations | ||
| Tax-Proof Submission Workflows | ||
| Payroll Reports and Tax Information | ||
| Travel and Expense Management | ||
| Travel Application Workflows | ||
| Employee Expense Claims | ||
| Reimbursement Management | ||
| GST-Compliant Expense Tracking | ||
| Deviation-Based Expense Approvals | ||
| Policy-Based Expense Controls | ||
| Performance Management | ||
| KRA/KPI Goal Management | ||
| OKR-Based Goal Setting | ||
| Bell Curve Analysis | ||
| Configurable Performance Review Cycles | ||
| 360-Degree Assessments | ||
| Perception Gap Analysis | ||
| Timesheet Management | ||
| Task-Based Time Tracking | ||
| Project-Based Time Tracking | ||
| Client-Based Time Tracking | ||
| Billable and Non-Billable Hour Tracking | ||
| Productivity Analysis | ||
| Learning Management | ||
| eLearning Courses | ||
| Employee Assessments | ||
| Certification Tracking | ||
| Multi-Device Learning | ||
| Learning Dashboards | ||
| ESS and Helpdesk | ||
| Mobile Employee Self-Service | ||
| GPS-Based Attendance | ||
| Attendance Regularization Requests | ||
| Separation Request Workflows | ||
| Internal HR Ticketing System | ||
| Employee Document Access | ||
| Employee Leave Applications | ||
| Retirement Benefits Management | ||
| Exempted PF Trust Management | ||
| Unexempted PF Management | ||
| GPF Trust Management | ||
| Superannuation Fund Management | ||
| Pension and Retirement Benefit Management | ||
| Try factoHR for Free |
Align employee goals with business objectives while giving employees and managers convenient access to HR information, performance reviews, routine requests, and approvals.
Organize expense claims, reimbursements, and retirement benefit administration through structured workflows that improve spending visibility and simplify employee benefit management.
From startups to large businesses, factoHR offers both comprehensive features and modular options.
4.9 rating on G2
5 rating on Capterra
Centralize employee records, documents, organizational structures, and lifecycle information in one place. Manage employee data and key activities from onboarding to offboarding.
Manage workforce requisitions, candidate applications, resume parsing, interview preparation, and offer management. Simplify hiring with AI-powered recruitment tools and digital onboarding workflows.
Manage salary processing, statutory deductions, arrears, and payroll adjustments through a connected payroll system. Generate payslips and reports while ensuring compliance with essential payroll requirements.
Manage attendance, shift schedules, leave policies, balances, and approval workflows through connected modules. Support mobile attendance, biometric integrations, and attendance-to-payroll data flow.
Align employee goals with organizational objectives through KRA/KPI and OKR management. Support structured review cycles, continuous feedback, and 360-degree assessments.
Give employees mobile access to payslips, leave balances, attendance, and routine HR requests. Enable employees and managers to submit requests, track updates, and handle approvals on the go.
factoHR enables us to serve, track, and add value to our employees’ efficiency, which has resulted in a productivity increase of 40%.
factoHR has helped us to reduce payroll workforce in half and increased efficiency upto 50% by unifying and streamlining data collection.
With a current membership of 700 members, our Exempted PF trust has relied on factoHR to manage our accounts and investment activities since 2015. Their all-inclusive, all-in-one solution has significantly simplified our operations.
The best thing about FactoHR is their team, they exactly understood our requirement and made integrating a seamless process with our existing services.
factoHR’s Best Practices, Integrated modules and User friendly interface helped us to create centralized platform for our organization to automate end to end processes from on-boarding till retirement of all employees.
factoHR is worth considering if your business needs connected HR workflows beyond attendance and salary management. It brings multiple HR functions into one platform, helping teams manage employee information and processes as their requirements grow.
factoHR is a strong alternative to PagarBook for businesses looking for a broader HRMS with payroll automation, recruitment, performance management, employee self-service, and connected employee lifecycle management. The right choice depends on your workforce size and HR requirements.
PagarBook focuses on staff attendance, salary management, and workforce tracking, while factoHR offers a broader HRMS covering payroll, recruitment, onboarding, performance management, and other employee lifecycle processes. Compare the modules you need before choosing.
factoHR supports attendance management through mobile attendance options and biometric device integrations. Businesses should evaluate its location-based controls, shift management, and attendance workflows against their office, plant, and field workforce requirements.
factoHR streamlines salary calculations, statutory deductions, arrears, and payroll adjustments through guided workflows. It also connects payroll with attendance, leave, and employee data to reduce manual work and support accurate salary processing.
Compare the features, pricing, payroll requirements, attendance workflows, and employee self-service options you currently use. Also confirm how employee records, attendance history, salary data, and other essential information can be migrated before making the switch.
Streamline payroll, compliance, and HR with advanced tools and a user-friendly interface.
